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Google reviews by our patients
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Thank you cards from our patients

Friends and family test

We’re dedicated to providing the very best service and care, and welcome all feedback from our patients. The Friends & Family Test gives our NHS patients the chance to anonymously let us know their thoughts about their treatment, including what we did well and if anything could be improved. We are very proud of our results and welcome you to read them below.

June 2026 friends & family test results

Total number of NHS Patient Responses: 13 – Very good: 12 (93%), Good: 1 (7%)

Very Good

  • The staff have always been very helpful & efficient. Veery happy with my overall journey & results.
  • My orthodontist was very nice & understanding.
  • Everybody was really lovely & looked after me well
  • It was very good; the staff were helpful
  • Kallie is absolutely fantastic, always explains & performs every treatment very well, always made me feel at ease.
  • All very sweet & kind; would recommend this practice.
  • Kallie was very understanding & I felt very calm with Perfect results.
  • All staff were amazing & Great overall from everyone. Thank you!
  • Service, attention to details was immaculate, the treatment was amazing & could easily recommend this orthodontic practice to anyone.
  • Really good service from every clinician I had in the three years I had them. Thank you, Jo & Kallie.
  • Really good treatment, teeth look great now
  • All staff are very kind & the service & all the work is very good – I love my final teeth too!

Good

  • Debs has always been so lovely, going above & beyond to put me & kids at ease. So friendly & smiley, what a great asset! Happy with my teeth – had a few issues at beginning but these were sorted out quicky. Thank you.
May 2026 friends & family test results

Total number of NHS Patient Responses: 12 – Very good: 11 (92%), Good: 1 (8%)

Very Good

  • The team are really polite, always on time & I got the results I wanted. Thank you so much!
  • My orthodontist Kallie was amazing, didn’t rush service & made sure teeth were perfect before braces came off.
  • Everyone was always very nice & I am very grateful for the way that they always explained what they were going to do before doing it.
  • It was good.
  • They were very gentle & done everything on point.
  • Very helpful team. Kind & so quick at responding. Just a lovely team.
  • The service was really good & efficient.
  • Very good orthodontist, very supportive & now I have the best teeth. 10/10 experience!
  • Kallie has always been so kind & my treatment was amazing.
  • She was very cool.
  • One patient did not provide a comment for why they gave a ‘very good’ response.

Good

  • The treatment has worked very well & I am very pleased with my straight smile!
April 2026 friends & family test results

Total number of NHS Patient Responses: 16 – Very good: 15 (94%), Good: 1 (6%)

Very Good

  • Everyone was very nice & reassuring & always made me feel comfortable. Thank you so much.
  • Great & friendly staff, always explained everything thoroughly. I felt reassured constantly throughout appointment.
  • Friendly & helpful staff. Very efficient with getting braces adjusted then eventually off.
  • They explained everything thoroughly. At a level my 13-year-old could understand. Always ran on time. Always helpful.
  • Very lovely, welcoming staff. Very helpful, friendly & clear explanation of everything. Thank you.
  • Staff were very kind, Jo & Maria specifically) & teeth turned out very well. I’m quite happy!
  • Everything was explained thoroughly, very good service.
  • They treated me wonderfully. Every question was answered professionally & with a lot of respect. Wonderful experience & very hygienic & nice people. Thank you!!!
  • Easy to understand, clear instructions, friendly faces & always make me feel at ease. Thank you for all your help.
  • Lovely staff, very attentive. Jo in particular was amazing, super lovely & well informed.
  • I was cared for no matter the query, big or small, throughout my entire treatment & was always comfortable!
  • Everything turned out exceptionally well with my treatment & the helpfulness & care from the orthodontists was fantastic from start to finish. Thank you!
  • Very helpful, kind staff; really changed my smile for the better.
  • Efficient, everything explained very well. Very good, recommend you.
  • Direct comparison with a previous at another practice; appointments were efficient, staff friendly & approachable for questions, coloured bands were a cheerful bonus & all felt like it went smoothly – thank you!

Good

  • Seen fast. Good at explaining.
Please contact us to find out more or to book a consultation Contact us today
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How to get in touch

You can email us using our contact form or send an email directly to contact@onlyorthodontics.com

Call us today on 01202 765808 if you have any questions and a friendly member of the team will listen and help. Alternatively, you can message the practice on WhatsApp.

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Visit the practice

Only Orthodontics, 40 Alumhurst Rd, Bournemouth, Dorset, BH4 8ER

Monday08:30 – 17:30 Tuesday08:30 – 17:30 Wednesday08:30 – 19:30 Thursday08:30 – 17:30 Friday08:30 – 17:30 WeekendsClosed

Please note that we are closed for lunch between 13:00 - 14:00
Dedicated patient parking is available onsite



Areas covered: Poole, Bournemouth, Christchurch and surrounding areas

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