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Friends and family test

We’re dedicated to providing the very best service and care, and welcome all feedback from our patients. The Friends & Family Test gives our NHS patients the chance to anonymously let us know their thoughts about their treatment, including what we did well and if anything could be improved. We are very proud of our results and welcome you to read them below.

September 2026 friends & family test results

Total number of NHS Patient Responses: 9 – Very good: 9 (100%)

Very Good

  • Everyone is very friendly & helpful, we have had no problems, lovely place & people.
  • Never had any problems. Always helped when needed.
  • Amazing experience. Maria & co were top people.
  • People have been very nice & explained everything carefully & very well.
  • Debs is amazing
  • Orthodontist did a brilliant job, found the perfect solution & now my teeth are near perfect – name was Kallie.
  • Taken care of well, accommodate any issues.
  • I enjoyed my treatment; the doctors were kind & gentle & helped me understand my teeth.
  • Everyone was very nice & accommodating. I am very pleased with the result of my teeth.
August 2026 friends & family test results

Total number of NHS Patient Responses: 10 – Very good: 10 (100%)

Very Good

  • Always were very kind when giving treatment; very organised & helpful when needing to change appointment times etc.
  • People were lovely; my teeth are nice!
  • No problems or complaints whatsoever & were extremely helpful throughout.
  • Made me feel more confident about my teeth!
  • Very good treatment & very helpful with rearranging appointments when necessary. Kept me well-informed on the treatment & timeline for it.
  • Everyone is lovely here & welcoming & there is not a long wait before the appointment in the waiting room. It is a lovely place.
  • Can’t recommend highly enough. Staff are fantastic!!! From start to finish – always helpful, kind & caring.
  • My daughter’s treatment has been fantastic. From day one she felt very comfortable & at ease. A previous orthodontists wanted to remove four teeth. With your care & expertise she had none out & her teeth are perfect.
  • Everyone has always been very friendly & helpful & explained everything thoroughly.
  • Very happy with the results; every doctor & nurse was very polite & nice & great at what they do! Thank you all so much!
July 2026 friends & family test results

Total number of NHS Patient Responses: 5 – Very good: 5 (100%)

Very Good

  • No problems & good service for me
  • My daughter always felt comfortable. Everyone very friendly & supportive & her teeth now look lovely
  • Cheerful staff, made me feel at ease. Swift response when damage to my braces
  • Efficient & informative about next steps
  • Made me feel really comfortable throughout scary/painful procedures. Always reassures me & made me feel safe
Please contact us to find out more or to book a consultation Contact us today
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How to get in touch

You can email us using our contact form or send an email directly to contact@onlyorthodontics.com

Call us today on 01202 765808 if you have any questions and a friendly member of the team will listen and help. Alternatively, you can message the practice on WhatsApp.

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Visit the practice

Only Orthodontics, 40 Alumhurst Rd, Bournemouth, Dorset, BH4 8ER

Monday08:30 – 17:30 Tuesday08:30 – 17:30 Wednesday08:30 – 19:30 Thursday08:30 – 17:30 Friday08:30 – 17:30 WeekendsClosed

Please note that we are closed for lunch between 13:00 - 14:00
Dedicated patient parking is available onsite



Areas covered: Poole, Bournemouth, Christchurch and surrounding areas

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