Patient Journey

We recognise that your first visit to an orthodontist may be daunting, but please be reassured we are here to make it as easy as possible. When you first contact the practice to make an appointment, you will be sent a confirmation of your appointment date and time along with a medical questionnaire, which we require to be completed prior to your visit. When you arrive at the practice and check in at reception, you will be asked for your completed questionnaire and advised to take a seat in our waiting room.

There are two consultation options available with either the orthodontist or the treatment co-ordinator. If your consultation appointment is with our orthodontist, it involves a quick examination of your mouth and chat about your treatment options and the different types of appliances that are suitable for you along with an estimate of the cost. If you are under eighteen, you will need to be accompanied by a parent or guardian for your initial consultation.

Alternatively, if you are over 18, you have the option of a free initial consultation with our treatment coordinator to discuss the different options of braces in the practice and take a scan of your teeth. The scan will be later examined by one of our orthodontists who will produce a treatment outcome simulation to be emailed to you along with the possible options of suitable appliances and an estimate of the cost.

If you decide to proceed with treatment, we schedule a record taking appointment for you. This involves taking digital x-rays, 3D scans and photographs to ensure your orthodontic appliance will be custom made to fit accurately and provide the best results. At this appointment, we also discuss oral hygiene advice and how to take care of your brace.

At your planning appointment, we discuss and finalise your treatment plan and answer any questions you may have. Once you are completely satisfied that you would like to proceed with our suggested treatment plan, it’s time to arrange the fitting of your appliance and begin transforming your smile!

Your treatment at Only Orthodontics will follow the steps set out in your treatment plan and discussed with you. We let you know the estimated length of your treatment ahead of time, and ensure your appointments are made accordingly. There are certain commitments required from you to guarantee a successful treatment and incredible results, and we are happy to talk to you about these and answer your questions.