Testimonials

Total number of NHS Patient Responses: 13 – Very good: 11 (85%), Good: 2 (15%)

Very Good

• • Maria – thank you so much, very happy with the end result.
• I love my teeth & loved the service 10/10.
• Everyone very helpful & Explained clearly what was happening. Like the before & after photos.
• Good notice on Staff are friendly & helpful. Appointments always on time.
• Staff really Did an amazing job.
• The orthodontist handled everything exceptionally!
• Lovely staff & amazing treatment, very good service!
• I found the experience very good because everyone involved in my treatment was very kind & adhered to my problems well.
• The staff were Debs & Kallie were kind, supportive & so knowledgeable. It made our 2 year journey a great one being under their care. Thank you.
• My daughter is autistic so was extremely anxious about the whole process & each appointment but Kallie was incredible, so kind & put her at Always asked her about things – a small thing but means so much. So grateful xx
• Overall great experience, all staff were friendly & very professional yet relaxed & Very happy with my experience as well as my treatment.

Good

• Very I’m very pleased with how my teeth look after my braces.
• Mandy was Happy with teeth but not the gap left from missing tooth. Appointments were always 30 minutes later than time booked.

Total number of NHS Patient Responses: 18 – Very good: 16 (89%), Good: 2 (11%)

Very Good

• Always very professional & friendly
• Very friendly with all questions attended to
• Very welcoming; explained everything well!
• An all-round good experience with no problems at all
• Debs has been amazing with our son & his Her guidance & patience with him really helped to keep him on track to his beautiful smile. Thank you.
• All staff from reception to the orthodontist were extremely polite, friendly & Explained every aspect of treatment.
• The orthodontists were really nice & helpful & explained every step in detail which made me feel comfortable. The receptionists were receptive & welcoming.
• Frequent Any issues or breaks with braces, I would call & be booked in very quickly! Communication from reception was above & beyond. Dentists & dental hygienists all amazing & so friendly!
• Lady on the desk from Holland deserves a pay She is amazing.
• It has turned out amazing thanks to Maria Blanco.
• Although it took longer than expected (was not your fault) treatment was Good communication etc.
• It has been very difficult having braces but with all of the support that people here have given me it made it worth it. It’s been amazing.
• Super kind & friendly Very happy with my teeth & so grateful. Keep doing what you’re doing. I’ve never been more pleased. Thank you.
• When I had any issues, I was guided through with plenty of support.
• The employees have always been extremely helpful with any questions I have & supporting me with my treatment.
• One patient did not provide a comment for why they gave a ‘very good’ response.

Good

• Very good treatment process & was easy to book emergency appointments & receive advice if there were any issues with the braces (e.g. scratching gums), however one improvement could be to the wait time as I had to wait quite a long time before being called in from the waiting room.
• Teeth are straight.

Total number of NHS Patient Responses: 15 – Very good: 13 (87%), Good: 2 (13%)

Very Good

• Great practice, staff amazing, thank you
• Mandy was very lovely & very good great service from her
• Very helpful staff & all the appointments have been beneficial
• It worked! All the staff were very friendly & everything was always explained very clearly
• Kallie was very helpful with my All my treatment was very good.
• Kind, helpful, Great treatment, fantastic results. Thank you
• Everything was amazing, great staff, easy treatment, quick, get more colours!!
• I loved having the braces fitted, couldn’t thank the doctors My teeth are in better condition than ever. Really impressed with how they have been
• Mandy & Kallie were Mandy makes me laugh & comfortable, same for Kallie, she makes me feel heard 
• Everyone I encountered throughout my experience was incredibly supportive & I couldn’t have asked for a better team to help me through this. Thank you! 
• Very friendly & respectful as a teenager my mum sometimes couldn’t sit in & I felt comfortable having my appointments on my own
• Everyone was so nice & very attentive. Thank you
• Very happy with treatment received

Good

• Always clear & well explained as to what was happening/will happen
• Everyone is nice – thank you – great service