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Google reviews by our patients
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Thank you cards from our patients

Friends and family test

We’re dedicated to providing the very best service and care, and welcome all feedback from our patients. The Friends & Family Test gives our NHS patients the chance to anonymously let us know their thoughts about their treatment, including what we did well and if anything could be improved. We are very proud of our results and welcome you to read them below.

February 2026 friends & family test results

Total number of NHS Patient Responses: 11 – Very good: 10 (92%), Good: 1 (8%)

Very Good

  • Debs & the whole team were very lovely & helpful – I felt like the process was very easy & not stressful because of the support & kindness from everyone! Thank you
  • Availability with appointments, had to be on a Monday. But great staff, very kind & caring. Amazing treatment & results.
  • Everything was going well, on time, lovely staff & professional as well.
  • Have made my daughter feel amazing about her smile. Staff are amazing making her feel safe.
  • Very helpful, cover all necessary details & all very friendly.
  • From start to finish our journey has been amazing. Stress free, amazing staff & the results for our daughter are more than we could have hoped. Thank you.
  • Always given appointments asap when needed, very sweet people.
  • Staff were extremely friendly & welcoming, I’m very happy with the results.
  • Always well informed about treatment before & during my appointments. All staff very friendly & helpful.
  • Friendly & polite staff. Efficient appointment service.

Good

  • Good result. Quick & efficient service.
January 2026 friends & family test results

Total number of NHS Patient Responses: 12 – Very good: 11 (92%), Good: 1 (8%)

Very Good

  • Everyone is approachable. If there are any problems they are resolved asap. I’m very happy with my experience
  • Very positive throughout whole experience. Joanne is such a wonderful, considerate lady. We liked her
  • Everyone was always very friendly & all my appointments were on time & done very efficiently
  • Friendly, pleased with teeth after
  • The orthodontic experience was great. Very quick check-ups & patient always felt comfortable
  • Really good treatment, very happy
  • Orthodontist was always really kind, never had a bad experience
  • My orthodontist was incredible. Thank you all so much! I’m so happy with my teeth
  • Every time I had come in for an appointment all the staff (orthodontists, receptionists) were very welcoming & helpful. I was very pleased with my end results of my teeth (braces) thank you 
  • Dr Kokosali was great start to finish, clear explaining & made sure I was comfortable throughout. Really happy with the end product! Laura who did my scan was very good as well
  • I’m quite nervous with dentist appointments & ortho appointments but I felt safe & comfortable. My needs & boundaries were respected & understood. Joanne was very kind & made sue she was gentle so my wounds in the corners of my mouth from yesterday’s removal weren’t distressed. Everything is efficient & wonderful. Kallie & Debs were wonderful. Thank you so much

Good

  • The treatment went really well & I’m happy with how it turned out. The staff were very helpful & supportive too
December 2025 friends & family test results

Total number of NHS Patient Responses: 14 – Very good: 14 (100%)

Very Good

  • We feel our daughter (& our daughter feels) the service provided by Only orthodontics has been The patience, kindness & expertise has been fantastic. The dental nurses have also been wonderful & kind. The reception staff have always been friendly & helpful. Having the next appointment texted so promptly has been very helpful to stay organised & prepared for treatment. We couldn’t be happier with the service
  • Always had lovely practitioners that were very I am glad I chose Only Orthodontics! I’m very happy with my results.
  • Responsive & professional, felt safe & reassured during treatment.
  • Staff were super warm & friendly, very efficient in appointments & the results are amazing HIGHLY recommend.
  • Very good treatment & service All the staff from the receptionists to the nurses made the experience smooth & enjoyable.
  • My appointments have always been on time, with great services – I have received professional & friendly services throughout my two years of treatment & would highly recommend the practice to other patients.
  • Everyone was kind & efficient throughout the entire process.
  • Because you guys have looked after me very From the receptionists to the orthodontist to the Invisalign staff everyone is lovely. Thanks to Debs, thanks to Kallie, thanks to Marta, thanks to Naomi. They all helped me throughout my journey. Hopefully my retainers don’t come off this time ha ha. Very good is an understatement. But bravo to everyone here. Appreciate the support & love shown.
  • We have had excellent care at your clinic. Thank you for kindness, patience & for explaining things so clearly.
  • The staff are always so kind & My experience has been extremely pleasant during my 4-year treatment.
  • Excellent team, so kind & considerate & very accepting of my anxiety
  • Always prompt with appointments, never issues if any problems arose, always friendly staff.
  • Our daughter hasn’t stopped smiling since she came Professional, friendly & brilliant service by everyone. Thank you.
  • Super Nothing at all to complain about. Really great experience. Both my daughter’s orthodontists were lovely.
Please contact us to find out more or to book a consultation Contact us today
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How to get in touch

You can email us using our contact form or send an email directly to contact@onlyorthodontics.com

Call us today on 01202 765808 if you have any questions and a friendly member of the team will listen and help. Alternatively, you can message the practice on WhatsApp.

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Visit the practice

Only Orthodontics, 40 Alumhurst Rd, Bournemouth, Dorset, BH4 8ER

Monday08:30 – 17:30 Tuesday08:30 – 17:30 Wednesday08:30 – 19:30 Thursday08:30 – 17:30 Friday08:30 – 17:30 WeekendsClosed

Please note that we are closed for lunch between 13:00 - 14:00
Dedicated patient parking is available onsite



Areas covered: Poole, Bournemouth, Christchurch and surrounding areas

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